Refund & Cancellation Policy – VijayKarma.com
1. Introduction
This Refund & Cancellation Policy outlines the terms under which users may request refunds or cancel course enrollments and subscriptions on VijayKarma.com.
2. Course Enrollment Fees
- All course fees must be paid in full at the time of enrollment.
- Fees are non-transferable between users or courses.
3. Refund Eligibility
Refunds may be granted under the following conditions:
- Full Refund: If cancellation is requested within 7 days of enrollment and before accessing more than 20% of the course content.
- Partial Refund: If cancellation is requested within 14 days of enrollment, subject to deduction of administrative charges.
- No Refund: After 14 days of enrollment or if more than 50% of the course content has been accessed.
4. Subscription Services
- For monthly or annual subscriptions, users may cancel anytime.
- Refunds for subscriptions are only available if cancellation is requested within 5 days of payment.
- No refunds will be issued for partial usage of subscription periods.
5. Technical Issues
- If users face technical problems preventing access to courses, VijayKarma.com will make reasonable efforts to resolve them.
- Refunds may be considered if the issue remains unresolved and prevents meaningful participation.
6. Special Circumstances
Refunds may be granted at the discretion of the Administrator in cases of:
- Duplicate payments.
- Incorrect course enrollment due to system error.
- Exceptional personal circumstances (subject to documentation).
7. Refund Process
- Refund requests must be submitted via the official contact form on VijayKarma.com.
- Approved refunds will be processed within 10–15 business days to the original payment method.
8. Cancellation of Courses by VijayKarma.com
- If a course is cancelled by VijayKarma.com, enrolled users will receive a full refund.
- Alternatively, users may opt to transfer enrollment to another available course.
9. Amendments
- VijayKarma.com reserves the right to update this Refund & Cancellation Policy.
- Continued use of the Website constitutes acceptance of the revised Policy.
10. Contact Information
For refund or cancellation queries, please contact: Dr. Vijay Kumar Karma Professor, Mechanical Engineering Department
