Refund & Cancellation Policy – VijayKarma.com

1. Introduction

This Refund & Cancellation Policy outlines the terms under which users may request refunds or cancel course enrollments and subscriptions on VijayKarma.com.

2. Course Enrollment Fees

• All course fees must be paid in full at the time of enrollment.
• Fees are non-transferable between users or courses.

3. Refund Eligibility

Refunds may be granted under the following conditions:

• Full Refund: If cancellation is requested within 7 days of enrollment and before accessing more than 20% of the course content.
• Partial Refund: If cancellation is requested within 14 days of enrollment, subject to deduction of administrative charges.
• No Refund: After 14 days of enrollment or if more than 50% of the course content has been accessed.

4. Subscription Services

• For monthly or annual subscriptions, users may cancel anytime.
• Refunds for subscriptions are only available if cancellation is requested within 5 days of payment.
• No refunds will be issued for partial usage of subscription periods.

5. Technical Issues

• If users face technical problems preventing access to courses, VijayKarma.com will make reasonable efforts to resolve them.
• Refunds may be considered if the issue remains unresolved and prevents meaningful participation.

6. Special Circumstances

Refunds may be granted at the discretion of the Administrator in cases of:

• Duplicate payments.
• Incorrect course enrollment due to system error.
• Exceptional personal circumstances (subject to documentation).

7. Refund Process

• Refund requests must be submitted via the official contact form on VijayKarma.com.
• Approved refunds will be processed within 10–15 business days to the original payment method.

8. Cancellation of Courses by VijayKarma.com

• If a course is cancelled by VijayKarma.com, enrolled users will receive a full refund.
• Alternatively, users may opt to transfer enrollment to another available course.

9. Amendments

• VijayKarma.com reserves the right to update this Refund & Cancellation Policy.
• Continued use of the Website constitutes acceptance of the revised Policy.

10. Contact Information

For refund or cancellation queries, please contact: Dr. Vijay Kumar Karma Professor, Mechanical Engineering Department